Beginning March 1, 2019 your Behavioral Health Benefits will be through Optum Behavioral Health instead of Aetna Behavioral Health. If you or your eligible dependent(s) are currently utilizing the behavioral health benefits, download the Transition of Care Letter below which will help guide you during this transition from Aetna to Optum.
If you are currently utilizing the Behavioral Health benefits, let your current provider know that we are changing from AETNA to Optum. If your provider is in the Optum Network, you don’t need to do anything except provide your new ID card. If your provider is not in the Optum Network, you will need to contact the Benefit Office at 314-644-2777 ext. 2 to access the Transition of Care benefit.
Please note: Optum Behavioral Health is different from your pharmacy vendor, OptumRX. You should not experience any changes with your pharmacy benefit.
*This change only applies to Active and Non-Medicare Retiree participants.